Ascend 1 Privacy Policy

1. Introduction

Ascend 1 (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

• Information you provide: Name, email, phone number, company details, and any information submitted via forms.
• Automatically collected data: IP address, browser type, device information, and pages visited (via cookies and analytics tools).
• Transactional data: Records of your purchases, subscriptions, or service agreements with us.

3. How We Use Your Information

We process your data for:

• Providing and delivering our services.
• Responding to enquiries and customer support requests.
• Sending marketing communications (where consent has been given).
• Improving our website and services.
• Fulfilling legal obligations.

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

• Consent (e.g., for marketing emails).
• Performance of a contract (to deliver our services).
• Legitimate interests (business improvement, customer service).
• Legal obligations.

5. Sharing Your Data

We may share data with:

• Service providers (e.g., hosting, analytics, payment processors).
• Professional advisers (e.g., lawyers, accountants).
• Authorities, where required by law.

We never sell your personal information.

6. Data Retention

We only keep personal data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your data.
• Correct inaccuracies.
• Request deletion.
• Restrict processing.
• Object to processing.
• Data portability.
• Withdraw consent at any time.

To exercise your rights, contact: kieran@ascend1.co.uk

8. Security

We use technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

9. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on our website with a revised date.

10. Contact Us

If you have questions about this policy or your data, email: kieran@ascend1.co.uk